Dr Cyrlene CLAASEN

Qualifications

• Open University, Rennes, France, Business Ethics, (2012)
• Masters of Public Administration – University of Botswana, Gabarone, Botswana, Public Management (Project Management minor), (2005)
• Masters of Political Science – University of Paris X, Nanterre, Paris, France, International Relations (French Culture minor), (1999)
• B.A. University of Namibia, Windhoek, Namibia, Political Studies, (French minor), (1995)

Research Interests

• CSR
• Public Private Partnerships
• Governance and Accountability Issues
• Stakeholders and Stakeholder Issues and the interplay between politics and natural resources

Intellectual contributions

Refereed Articles Basic or Discovery Scholarship

• Contreras-Pacheco, O., Claasen, C., & Garrigós-Simón, F. (2022). Stakeholder perceptions in organizational crisis management: Exploring alternative configurations. Journal of Management & Organization, 1-22. doi:10.1017/jmo.2022.55
• Hudson, S., Gonzalez-Gomez, H.V., Claasen C. (2022). Societal inequality, corruption and relation-based inequality in organizations. Journal of Business Ethics, 181, issue 3, pp 789–809
• Contreras-Pacheco, O.E., Claasen, C., & Garrigós-Simón, F.J. (2021). Engaging with untruthful company crisis communication: The understanding of decoupling in the face of crisis. Intangible Capital, 17(1), 33-51
• Hudson, S., Gonzalez, H., Claasen, C. (2019) Legitimacy, particularism and employee commitment and justice. Journal of Business Ethics, Vol 157, N°3, pp. 589-603
• Contreras-Pacheco, O., Claasen, C.  (2018) Mired in deception: escalating an environmental disaster in Colombia. Journal of Business Strategy, Vol. 39, Issue 2, pp.39-46
• Descubes, I., McNamara, T., Claasen, C. (2018) E-marketing communications of trophy hunting providers in Namibia: evidence of ethics and fairness in an apparently unethical and unfair industry?. Current Issues in Tourism, Volume 21, 2018 – Issue 12, pp. 1349-1354
• Contreras-Pacheco, O., Claasen, C. (2017) Fuzzy reporting as a way for a company to greenwash: perspectives from the Colombian reality. Business Perspectives, Problems and Perspectives in Management, Volume 15, Issue 2, September 2017, pp. 525-535
• Claasen, C., & Roloff, J. (2012) The Link between Responsibility and Legitimacy: The case of De Beers in Namibia. Journal of Business Ethics, 2012, 107:379-398

Refereed Proceedings Basic or Discovery Scholarship

• Contreras-Pacheco, Orlando E. and Cyrlene Claasen, “Decoupled CSR in Crisis Communication: A Latin-American Perspective.” (in press) International CSR Communication Conference – CSRCOM 2017 (Vienna, Austria) (2017)
• Contreras-Pacheco, Orlando E. , Cyrlene Claasen, and Rohit Nishant, “Knowledge Sharing among Engineers: An Empirical Examination.” (in press) The 1st Annual International Conference of the IEEE Technology and Engineering Management Society (Santa Clara, CA). (2017)
• Contreras-Pacheco, Orlando E. and Cyrlene Claasen, “Drummond Vs. Colombia: ¿Hasta qué punto?” Memorias LI Asamblea Anual CLADEA 2016 – La Innovación en las Escuelas de Negocio, Medellín, Colombia (2017)
• Hudson, Sarah , Helena Gonzalez-Gomez, and Cyrlene Claasen, “Legitimacy, organizational nepotism and employee affective commitment.” (in press) EGOS Colloquium (2016)
• Claasen, Cyrlene and Orlando Pacheco, “Stakeholders’ Expectations – Riches and Rags in the Namibian Diamond Mining Industry.” 2nd EMES-Polanyi International Seminar, May 19-20, 2016, Paris (2016)
• Claasen, Cyrlene , Irena Descubes, and Tom Mcnamara, “Ethical Discourse in a contentious industry: Trophy hunting in Namibia.” 32nd EGOS Colloquium Organizing in the Shadow of Power (2016)
• Claasen, Cyrlene , “The Link between Cognitive Legitimacy and the Social Licence to Operate.” (in press) Impact Assessment: The Next Generation, 33rd Annual Conference of the International Association for Impact Assessment, Calgary, Alberta, Canada (2013)
• Roloff, Julia , Cyrlene Claasen, and George Archeampong, “The challenge of measuring the social licence to operate: comparing narrations and scales collected from African mining stakeholders.” Impact Assessment: The Next Generation, 33rd Annual Conference of the International Association for Impact Assessment, Calgary, Alberta, Canada (2013)
• Claasen, Cyrlene and Julia Roloff, “Public-Private Partnerships in the African Extractive Industry: Venues for Empowerment or Embezzlement?” 29th EGOS Colloquium on the topic (2013)
• Claasen, Cyrlene and J. Roloff, “The link between Responsibility and Legitimacy, The Case of de beers in Namibia.” EABIS Colloquium,October 26-28,Fontainebleau,France (2011)
• Claasen, Cyrlene , “Public Private Joint Ventures in the Mining Industry – The Case of Namdeb.” ESC Rennes Centre for Responsible Business in cooperation with EBEN and the European SPES Forum (2010)
• Claasen, Cyrlene and J. Roloff, “The concept of corporate political responsibility.” EABIS Colloquium in the topic (2009)
• Claasen, Cyrlene , “The Synthesis of Strategic Corporate Social Responsibility and National Development Goals under the Joint Venture between De Beers and the Government of Namibia.” International Society for Business,Economics and Ethics Conference, Cape Town,South Africa ,July 14-18 (2008)
• Claasen, Cyrlene and J. Roloff, “Stakeholder Dialogue of Puma,Banz,Germany,November 4-6.” Germany,November 4-6 (2007)

Non-Refereed Proceedings Basic or Discovery Scholarship

• Claasen, Cyrlene , “Political and Economic Complexities in African Mining Public Private Joint Ventures.” Sustainable Development in Africa through Management Theory, Research and Practice (2014): (Invited)
• Claasen, Cyrlene , David Weir, and Julia Roloff, “Corporate and Societal Challenges to the legitimacy of public private joint ventures.” (in press) Critical Management Studies – New Perspectives on International Development: The Role of the Extractive Industries (2013): (Invited)
• Roloff, Julia and Cyrlene Claasen, “Measuring the social licence to operate: Exploring validity and reliability by triangulating qualitative and qualitative data.” EBEN France (2013): (Invited)
• Claasen, Cyrlene , David Weir, and Julia Roloff, “Corporate and Societal Challenges to the legitimacy of public private joint ventures.” Critical Management Studies – New Perspectives on International Development: The Role of the Extractive Industries (2013): (Invited)
• Claasen, Cyrlene , “The Link between Cognitive Legitimacy and the Social Licence to Operate.” Impact Assessment: The Next Generation, 33rd Annual Conference of the International Association for Impact Assessment, Calgary, Alberta, Canada (2013): (Invited)
• Claasen, Cyrlene , “Managing Organisational Legitimacy of Public Private Joint Ventures – A Case Study.” International Days of Statistics and Economics, Prague (2011): (Invited)
• Roloff, Julia and Cyrlene Claasen, “Public Private Joint Ventures in the Diamond Mining Industry: Development at the Expense of the Environment?” Partnerstwo Publiczno-Prywatne Jako Instrument Rozwoju Zrownowazonego, Wydawnictwo, Educator (2009): (Invited)

Chapters, Cases, Readings, Supplements

Case

• McNamara, T ., Descubes, I., Claasen, C. (2019) Case Study 5: Private Prisons in the United States: a case of profit at any cost?. In : Fritz Allhoff, Alexander Sager (ed.). Business Cases in Ethical Focus. Canada : Broadview Press Ltd, 2019, 320 p.  pp. 52-60. ISBN 9781554813742
• Claasen, C., McNamara, T. (2019) Case Study 8: The Deepwater Horizon Oil Spill. In : Fritz Allhoff, Alexander Sager (ed.). Business Cases in Ethical Focus. Canada : Broadview Press Ltd, 2019, 320 p. pp. 81-88.  ISBN 9781554813742
• Claasen, C., McNamara, T., Descubes, I. (2019) Case Study 9:  Dakota Access Pipeline. In : Fritz Allhoff, Alexander Sager (ed.). Business Cases in Ethical Focus. Canada : Broadview Press Ltd, 2019, 320 p.  pp. 89-96. ISBN 9781554813742
• Descubes, I., McNamara, T., Claasen , C. (2019) Case Study 27: Misplaced Incentives: Large-Scale Fraud at Wells Fargo. In : Fritz Allhoff, Alexander Sager (ed.). Business Cases in Ethical Focus. Canada : Broadview Press Ltd, 2019, 320 p.  pp. 234-242. ISBN 9781554813742
• McNamara, T., Claasen , C., Descubes, I. (2019) Case Study 31: Democracy in Business: The Mondragon Workers Cooperative . In : Fritz Allhoff, Alexander Sager (ed.). Business Cases in Ethical Focus. Canada : Broadview Press Ltd, 2019, 320 p. pp. 262-269. ISBN 9781554813742
• Hudson, S., Claasen, C.(2017) Nepotism and Cronyism – a Cultural Phenomenon? In : Aßländer, Michael S., Hudson, Sarah (ed.). The Handbook of Business and Corruption: Cross-Sectoral Expériences. Bingley : Emerald Publishing Limited, 2017. ISBN 9781786354464
• Claasen, C., McNamara, T. (2016) Case Study 43: The Deepwater Horizon Oil Spill. In : Fritz Allhoff, Alexander Sager and Anand Vaidya (dir.), Business in Ethical Focus: An Anthology, 2nd Ed. Canada : Broadview Press Ltd 2016, 750 p. ISBN 978-1554812516
• Claasen, C. (2016) Namibia. In: Visser, W. (ed.) The World Guide to Sustainable Entreprise. Volume 1: Africa and the Middle East. Routledge, Greenleaf Publishing Book, 2016, 246 p. pp.128-134. ISBN 978-1783534685
• Claasen, Cyrlene , Tom Mcnamara, and Irena Descubes, “Namdeb: DeBeers’ joint venture with the Namibian government.”, The Case Centre. The case centre, 2016.
• Mcnamara, Tom , Irena Descubes, and Cyrlene Claasen, “Trophy Hunting in Namibia – Controversial but Sustainable? A case study of Hunters Namibia Safaris.”, The Case Centre. EECH, 2016.
• Gonzalez, Helena and Cyrlene Claasen, “Colombian coffee: Trying to adapt to an ever changing global market.”, Strategic Management – Global Edition. McGraw-Hill, 2014.
• Claasen, Cyrlene and Helena Gonzalez, “Is Ethiopia the new land of opportunity? Not for those who are faint of heart.”, Strategic Management – Global Edition, 7th ed., by Dess. Mc Graw-Hill, 2014.
• Gonzalez, Helena and Cyrlene Claasen, “Got milk? The Russia – Lithuania trade row over dairy products.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw – Hill Publishers, 2014.
• Claasen, Cyrlene and Helena Gonzalez, “India has trouble defending the rupee.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw – Hill Publishers, 2014.
• Claasen, Cyrlene and Helena Gonzalez, “Africa Currency Union – Africa’s Version of the Euro.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw – Hill Publishers, 2014.
• Gonzalez, Helena and Cyrlene Claasen, “How Nissan protects itself from currency swings.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw – Hill Publishers, 2014.
• Claasen, Cyrlene and Helena Gonzalez, “The Rise of Bangladesh’s Textile Trade.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw – Hill Publishers, 2014.
• Claasen, C. and T. McNamara, “Learning From Mistakes: ‘The story of how Showrooming’ almost destroyed ‘Best Buy.”, Strategic Management – Global Edition, 7th ed. by Dess, G. et al, McGraw – Hill Publishers. Mc Graw-Hill, 2014.
• Claasen, C. and H. Gonzalez, “Strategy Spotlight 6.4 Medtronic: From medical devices to services.”, Strategic Management – Global Edition, 7th ed., by Dess, G. et al, McGraw – Hill Publishers. McGraw-Hill, 2014.
• Claasen, C. and H. Gonzalez, “Learning from mistakes: Organizational Structure: Is Siemens too big to manage?”, Strategic Management – Global Edition, 7th ed., by Dess, G. et al, McGraw – Hill Publishers. McGraw – Hill, 2014.
• McNamara, T. and C. Claasen, “Strategy Spotlight 8.5: From $0 to $10 Billion. Young Chinese tech upstart.”, Strategic Management – Global Edition, 7th ed., by Dess, G. et al, McGraw – Hill Publishers. McGraw – Hill, 2014.
• Gonzalez, H. and C. Claasen, “Spotlight 12.7: Too much innovation? How LEGO’s innovative culture almost destroyed the company.”, Strategic Management – Global Edition, 7th ed., by Dess, G. et al, McGraw – Hill Publishers. Mc Graw-Hill, 2014.
• Gonzalez, Helena and Cyrlene Claasen, “You want to speak to the Boss? Sorry, there is none – Corporate structure at Valve Software.”, Strategic Management – Global Edition, 7th ed., by Dess, G. et al, McGraw – Hill Publishers. McGraw-Hill., 2014.
• Mcnamara, Tom and Cyrlene Claasen, “From 0 to $10 Billion. Young Chinese tech upstart.”, Strategic Management – Global Edition, 7th ed., by Dess. McGraw-Hill., 2013.

Chapter

• Claasen, Cyrlene. The entrepreneurial fashion designer as an agent of sustainable innovation – A Namibian Case Study. Hanna Lehtimäki, Steve S. Taylor, Mariana Galvão Lyra (Eds.) Art and Sustainability Transitions in Business and Society – Theoretical Insights and Engagement.
• Claasen, Cyrlene and Tom Mcnamara, “The Deepwater Horizon Oil Spill.”, Business in Ethical Focus – An Anthology. Broadview Press, 2017.
• Hudson, Sarah and Cyrlene Claasen, “Nepotism and Cronyism – a Cultural Phenomenon?”, The Handbook of Business and Corruption: Cross-Sectoral Experiences. Emerald, 2017.
• Claasen, Cyrlene , “Responsible business and social entrepreneurship in Namibia.”, The world guide to CSR: A country-by-country analysis of corporate sustainability and responsibility. Greenleaf Publishing, 2015.
• Claasen, Cyrlene and Julia Roloff, “Public-Private Joint Ventures in the Diamond Mining Industry ; Development at the Expense of the Environment?”, Partnerstwo Publiczo-Prywatne Jako, Instrument Rozwuju Zrownowazonego. Urbaniec, Maria, Stec, Piotr & Dolata, Stanislaw (eds), 2009.

Presentations of Refereed Papers

International

• Claasen, C., Niess, A., Weir, D. Legitimacy and critical management issues – Joint ventures in the mining industry. 39th EGOS, Cagliari, Italy, 6-9 July 2023
• De Souza Dos Santos, M., Claasen, C. Influences of trust in virtual negotiation in Brazilian B2Bs . EURAM, Dublin, Ireland, 14-16 June 2023
• Cyrlene CLAASEN, Mariana LYRA, Hanna LEHTIMAKI. Unsavory business relationships amongst local political and global corporate elites – Examining the Namibian Fishrot scandal and the impacts on local stakeholders.  EGOS, Vienna, Austria, 6-9 July 2022
• Contreras Pacheco, Orlando and Cyrlene Claasen. Decoupling crisis communication from reality: Latin America cases. In: EURAM, Lisbon, Portugal, June 2019
• Claasen, Cyrlene. Social exclusion, responsibility and corporate legitimacy. In: EGOS, Edinburgh, United Kingdom, July 2019
• Gomez Gonzalez, Helena V , Sarah Hudson, and Cyrlene Claasen, “When is using social ties detrimental to employee commitment? A three-country comparison.”  In: EURAM, Reykjavik, Iceland, June 2018
• Claasen, Cyrlene (2013, July). Public-Private Partnerships in the African Extractive Industry: Venues for Empowerment or Embezzlement?   29th EGOS Colloquium on the topic, Montreal, Canada-Quebec.
• Claasen, Cyrlene (2013, May). Limits of using Perceptions of the Operator to Measure the Social License to Operate.   Impact Assessment: The Next Generation, 33rd Annual Conference of the International Association for Impact Assessment, Calgary, Alberta, Canada, Calgary, Canada-Alberta.
• Claasen, Cyrlene (2013, May). The Link between Cognitive Legitimacy and the Social Licence to Operate.   Impact Assessment: The Next Generation, 33rd Annual Conference of the International Association for Impact Assessment, Calgary, Alberta, Canada, Calgary, Canada-Alberta.
• Claasen, Cyrlene (2011). Managing Organisational Legitimacy of Public Private Joint Ventures – A Case Study.   International Days of Economics and Statistics, University of Economics, Prague, Czech Republic, Prague, Czech Republic.
• Claasen, Cyrlene (2011). The Link between Responsibility and Legitimacy. The Case of De Beers in Namibia.   EABIS Colloquium,October 26-28,Fontainebleau,France, Fontainebleau, France.
• Claasen, Cyrlene (2009). 2009 Corporate Social Responsibility and Legitimacy of Namdeb – 50/50 Joint Venture between the Government of Namibia and De Beers.   European Business Ethics Network, Athens, Greece.
• Claasen, Cyrlene (2009). Political Responsibility in Public-Private Joint Ventures. Academy of Management Annual Meeting, Chicago, Illinois.
• Claasen, Cyrlene (2009). The Concept of Corporate Political Responsibility.   EABIS Colloquium in the topic, Barcelona, Spain.
• Claasen, Cyrlene (2009). Public Private Joint Ventures in the Mining Industry: The Case of Namdeb.   The Centre for Responsible Business (CRB), ESC-Rennes International Symposium on, Rennes, France.
• Claasen, Cyrlene (2008). Is there a synthesis of strategic corporate social responsibility and national development strategies under joint ventures? The Case of Namibia.   International Society for Business,Economics and Ethics Conference, Cape Town,South Africa ,July 14-18, Cape Town, South Africa.

Presentations of Non-Refereed Papers

International

• Claasen, Cyrlene (2012). External Stakeholder Issues and the Legitimacy of Multinationals in the Developing Country Context: The Case of De Beers in Namibia. CSR Conference, ZHAW School of Management and Law. Winterthur, Switzerland., Winterthur, Switzerland.